.ql-container{box-sizing:border-box;font-family:Helvetica,Arial,sans-serif;font-size:13px;height:100%;margin:0;position:relative}.ql-container.ql-disabled .ql-tooltip{visibility:hidden}.ql-container:not(.ql-disabled) li[data-list=checked]>.ql-ui,.ql-container:not(.ql-disabled) li[data-list=unchecked]>.ql-ui{cursor:pointer}.ql-clipboard{left:-100000px;height:1px;overflow-y:hidden;position:absolute;top:50%}.ql-clipboard p{margin:0;padding:0}.ql-editor{box-sizing:border-box;counter-reset:list-0 list-1 list-2 list-3 list-4 list-5 list-6 list-7 list-8 list-9;line-height:1.42;height:100%;outline:none;overflow-y:auto;padding:12px 15px;tab-size:4;-moz-tab-size:4;text-align:left;white-space:pre-wrap;word-wrap:break-word}.ql-editor>*{cursor:text}.ql-editor p,.ql-editor ol,.ql-editor pre,.ql-editor blockquote,.ql-editor h1,.ql-editor h2,.ql-editor h3,.ql-editor h4,.ql-editor h5,.ql-editor h6{margin:0;padding:0}@supports (counter-set:none){.ql-editor p,.ql-editor h1,.ql-editor h2,.ql-editor h3,.ql-editor h4,.ql-editor h5,.ql-editor h6{counter-set:list-0 list-1 list-2 list-3 list-4 list-5 list-6 list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor p,.ql-editor h1,.ql-editor h2,.ql-editor h3,.ql-editor h4,.ql-editor h5,.ql-editor h6{counter-reset:list-0 list-1 list-2 list-3 list-4 list-5 list-6 list-7 list-8 list-9}}.ql-editor table{border-collapse:collapse}.ql-editor td{border:1px solid #000;padding:2px 5px}.ql-editor ol{padding-left:1.5em}.ql-editor li{list-style-type:none;padding-left:1.5em;position:relative}.ql-editor li>.ql-ui:before{display:inline-block;margin-left:-1.5em;margin-right:.3em;text-align:right;white-space:nowrap;width:1.2em}.ql-editor li[data-list=checked]>.ql-ui,.ql-editor li[data-list=unchecked]>.ql-ui{color:#777}.ql-editor li[data-list=bullet]>.ql-ui:before{content:"\2022"}.ql-editor li[data-list=checked]>.ql-ui:before{content:"\2611"}.ql-editor li[data-list=unchecked]>.ql-ui:before{content:"\2610"}@supports (counter-set:none){.ql-editor li[data-list]{counter-set:list-1 list-2 list-3 list-4 list-5 list-6 list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list]{counter-reset:list-1 list-2 list-3 list-4 list-5 list-6 list-7 list-8 list-9}}.ql-editor li[data-list=ordered]{counter-increment:list-0}.ql-editor li[data-list=ordered]>.ql-ui:before{content:counter(list-0,decimal) ". "}.ql-editor li[data-list=ordered].ql-indent-1{counter-increment:list-1}.ql-editor li[data-list=ordered].ql-indent-1>.ql-ui:before{content:counter(list-1,lower-alpha) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-1{counter-set:list-2 list-3 list-4 list-5 list-6 list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-1{counter-reset:list-2 list-3 list-4 list-5 list-6 list-7 list-8 list-9}}.ql-editor li[data-list=ordered].ql-indent-2{counter-increment:list-2}.ql-editor li[data-list=ordered].ql-indent-2>.ql-ui:before{content:counter(list-2,lower-roman) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-2{counter-set:list-3 list-4 list-5 list-6 list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-2{counter-reset:list-3 list-4 list-5 list-6 list-7 list-8 list-9}}.ql-editor li[data-list=ordered].ql-indent-3{counter-increment:list-3}.ql-editor li[data-list=ordered].ql-indent-3>.ql-ui:before{content:counter(list-3,decimal) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-3{counter-set:list-4 list-5 list-6 list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-3{counter-reset:list-4 list-5 list-6 list-7 list-8 list-9}}.ql-editor li[data-list=ordered].ql-indent-4{counter-increment:list-4}.ql-editor li[data-list=ordered].ql-indent-4>.ql-ui:before{content:counter(list-4,lower-alpha) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-4{counter-set:list-5 list-6 list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-4{counter-reset:list-5 list-6 list-7 list-8 list-9}}.ql-editor li[data-list=ordered].ql-indent-5{counter-increment:list-5}.ql-editor li[data-list=ordered].ql-indent-5>.ql-ui:before{content:counter(list-5,lower-roman) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-5{counter-set:list-6 list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-5{counter-reset:list-6 list-7 list-8 list-9}}.ql-editor li[data-list=ordered].ql-indent-6{counter-increment:list-6}.ql-editor li[data-list=ordered].ql-indent-6>.ql-ui:before{content:counter(list-6,decimal) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-6{counter-set:list-7 list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-6{counter-reset:list-7 list-8 list-9}}.ql-editor li[data-list=ordered].ql-indent-7{counter-increment:list-7}.ql-editor li[data-list=ordered].ql-indent-7>.ql-ui:before{content:counter(list-7,lower-alpha) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-7{counter-set:list-8 list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-7{counter-reset:list-8 list-9}}.ql-editor li[data-list=ordered].ql-indent-8{counter-increment:list-8}.ql-editor li[data-list=ordered].ql-indent-8>.ql-ui:before{content:counter(list-8,lower-roman) ". "}@supports (counter-set:none){.ql-editor li[data-list].ql-indent-8{counter-set:list-9}}@supports not (counter-set:none){.ql-editor li[data-list].ql-indent-8{counter-reset:list-9}}.ql-editor li[data-list=ordered].ql-indent-9{counter-increment:list-9}.ql-editor li[data-list=ordered].ql-indent-9>.ql-ui:before{content:counter(list-9,decimal) ". "}.ql-editor .ql-indent-1:not(.ql-direction-rtl){padding-left:3em}.ql-editor li.ql-indent-1:not(.ql-direction-rtl){padding-left:4.5em}.ql-editor .ql-indent-1.ql-direction-rtl.ql-align-right{padding-right:3em}.ql-editor li.ql-indent-1.ql-direction-rtl.ql-align-right{padding-right:4.5em}.ql-editor .ql-indent-2:not(.ql-direction-rtl){padding-left:6em}.ql-editor li.ql-indent-2:not(.ql-direction-rtl){padding-left:7.5em}.ql-editor .ql-indent-2.ql-direction-rtl.ql-align-right{padding-right:6em}.ql-editor li.ql-indent-2.ql-direction-rtl.ql-align-right{padding-right:7.5em}.ql-editor .ql-indent-3:not(.ql-direction-rtl){padding-left:9em}.ql-editor li.ql-indent-3:not(.ql-direction-rtl){padding-left:10.5em}.ql-editor .ql-indent-3.ql-direction-rtl.ql-align-right{padding-right:9em}.ql-editor li.ql-indent-3.ql-direction-rtl.ql-align-right{padding-right:10.5em}.ql-editor .ql-indent-4:not(.ql-direction-rtl){padding-left:12em}.ql-editor li.ql-indent-4:not(.ql-direction-rtl){padding-left:13.5em}.ql-editor .ql-indent-4.ql-direction-rtl.ql-align-right{padding-right:12em}.ql-editor li.ql-indent-4.ql-direction-rtl.ql-align-right{padding-right:13.5em}.ql-editor .ql-indent-5:not(.ql-direction-rtl){padding-left:15em}.ql-editor li.ql-indent-5:not(.ql-direction-rtl){padding-left:16.5em}.ql-editor .ql-indent-5.ql-direction-rtl.ql-align-right{padding-right:15em}.ql-editor li.ql-indent-5.ql-direction-rtl.ql-align-right{padding-right:16.5em}.ql-editor .ql-indent-6:not(.ql-direction-rtl){padding-left:18em}.ql-editor li.ql-indent-6:not(.ql-direction-rtl){padding-left:19.5em}.ql-editor .ql-indent-6.ql-direction-rtl.ql-align-right{padding-right:18em}.ql-editor li.ql-indent-6.ql-direction-rtl.ql-align-right{padding-right:19.5em}.ql-editor .ql-indent-7:not(.ql-direction-rtl){padding-left:21em}.ql-editor li.ql-indent-7:not(.ql-direction-rtl){padding-left:22.5em}.ql-editor .ql-indent-7.ql-direction-rtl.ql-align-right{padding-right:21em}.ql-editor li.ql-indent-7.ql-direction-rtl.ql-align-right{padding-right:22.5em}.ql-editor .ql-indent-8:not(.ql-direction-rtl){padding-left:24em}.ql-editor li.ql-indent-8:not(.ql-direction-rtl){padding-left:25.5em}.ql-editor .ql-indent-8.ql-direction-rtl.ql-align-right{padding-right:24em}.ql-editor li.ql-indent-8.ql-direction-rtl.ql-align-right{padding-right:25.5em}.ql-editor .ql-indent-9:not(.ql-direction-rtl){padding-left:27em}.ql-editor li.ql-indent-9:not(.ql-direction-rtl){padding-left:28.5em}.ql-editor .ql-indent-9.ql-direction-rtl.ql-align-right{padding-right:27em}.ql-editor li.ql-indent-9.ql-direction-rtl.ql-align-right{padding-right:28.5em}.ql-editor li.ql-direction-rtl{padding-right:1.5em}.ql-editor li.ql-direction-rtl>.ql-ui:before{margin-left:.3em;margin-right:-1.5em;text-align:left}.ql-editor table{table-layout:fixed;width:100%}.ql-editor table td{outline:none}.ql-editor .ql-code-block-container{font-family:monospace}.ql-editor .ql-video{display:block;max-width:100%}.ql-editor .ql-video.ql-align-center{margin:0 auto}.ql-editor .ql-video.ql-align-right{margin:0 0 0 auto}.ql-editor .ql-bg-black{background-color:#000}.ql-editor .ql-bg-red{background-color:#e60000}.ql-editor .ql-bg-orange{background-color:#f90}.ql-editor .ql-bg-yellow{background-color:#ff0}.ql-editor .ql-bg-green{background-color:#008a00}.ql-editor .ql-bg-blue{background-color:#06c}.ql-editor .ql-bg-purple{background-color:#93f}.ql-editor .ql-color-white{color:#fff}.ql-editor .ql-color-red{color:#e60000}.ql-editor .ql-color-orange{color:#f90}.ql-editor .ql-color-yellow{color:#ff0}.ql-editor .ql-color-green{color:#008a00}.ql-editor .ql-color-blue{color:#06c}.ql-editor .ql-color-purple{color:#93f}.ql-editor .ql-font-serif{font-family:Georgia,Times New Roman,serif}.ql-editor .ql-font-monospace{font-family:Monaco,Courier New,monospace}.ql-editor .ql-size-small{font-size:.75em}.ql-editor .ql-size-large{font-size:1.5em}.ql-editor .ql-size-huge{font-size:2.5em}.ql-editor .ql-direction-rtl{direction:rtl;text-align:inherit}.ql-editor .ql-align-center{text-align:center}.ql-editor .ql-align-justify{text-align:justify}.ql-editor .ql-align-right{text-align:right}.ql-editor .ql-ui{position:absolute}.ql-editor.ql-blank:before{color:#0009;content:attr(data-placeholder);font-style:italic;left:15px;pointer-events:none;position:absolute;right:15px}.ql-snow.ql-toolbar:after,.ql-snow .ql-toolbar:after{clear:both;content:"";display:table}.ql-snow.ql-toolbar button,.ql-snow .ql-toolbar button{background:none;border:none;cursor:pointer;display:inline-block;float:left;height:24px;padding:3px 5px;width:28px}.ql-snow.ql-toolbar button svg,.ql-snow .ql-toolbar button svg{float:left;height:100%}.ql-snow.ql-toolbar button:active:hover,.ql-snow .ql-toolbar button:active:hover{outline:none}.ql-snow.ql-toolbar input.ql-image[type=file],.ql-snow .ql-toolbar input.ql-image[type=file]{display:none}.ql-snow.ql-toolbar button:hover,.ql-snow .ql-toolbar button:hover,.ql-snow.ql-toolbar button:focus,.ql-snow .ql-toolbar button:focus,.ql-snow.ql-toolbar button.ql-active,.ql-snow .ql-toolbar button.ql-active,.ql-snow.ql-toolbar .ql-picker-label:hover,.ql-snow .ql-toolbar .ql-picker-label:hover,.ql-snow.ql-toolbar .ql-picker-label.ql-active,.ql-snow .ql-toolbar .ql-picker-label.ql-active,.ql-snow.ql-toolbar .ql-picker-item:hover,.ql-snow .ql-toolbar .ql-picker-item:hover,.ql-snow.ql-toolbar .ql-picker-item.ql-selected,.ql-snow .ql-toolbar .ql-picker-item.ql-selected{color:#06c}.ql-snow.ql-toolbar button:hover .ql-fill,.ql-snow .ql-toolbar button:hover .ql-fill,.ql-snow.ql-toolbar button:focus .ql-fill,.ql-snow .ql-toolbar button:focus .ql-fill,.ql-snow.ql-toolbar button.ql-active .ql-fill,.ql-snow .ql-toolbar button.ql-active .ql-fill,.ql-snow.ql-toolbar .ql-picker-label:hover .ql-fill,.ql-snow .ql-toolbar .ql-picker-label:hover .ql-fill,.ql-snow.ql-toolbar .ql-picker-label.ql-active .ql-fill,.ql-snow .ql-toolbar .ql-picker-label.ql-active .ql-fill,.ql-snow.ql-toolbar .ql-picker-item:hover .ql-fill,.ql-snow .ql-toolbar .ql-picker-item:hover .ql-fill,.ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-fill,.ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-fill,.ql-snow.ql-toolbar button:hover .ql-stroke.ql-fill,.ql-snow .ql-toolbar button:hover .ql-stroke.ql-fill,.ql-snow.ql-toolbar button:focus .ql-stroke.ql-fill,.ql-snow .ql-toolbar button:focus .ql-stroke.ql-fill,.ql-snow.ql-toolbar button.ql-active .ql-stroke.ql-fill,.ql-snow .ql-toolbar button.ql-active .ql-stroke.ql-fill,.ql-snow.ql-toolbar .ql-picker-label:hover .ql-stroke.ql-fill,.ql-snow .ql-toolbar .ql-picker-label:hover .ql-stroke.ql-fill,.ql-snow.ql-toolbar .ql-picker-label.ql-active .ql-stroke.ql-fill,.ql-snow .ql-toolbar .ql-picker-label.ql-active .ql-stroke.ql-fill,.ql-snow.ql-toolbar .ql-picker-item:hover .ql-stroke.ql-fill,.ql-snow .ql-toolbar .ql-picker-item:hover .ql-stroke.ql-fill,.ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-stroke.ql-fill,.ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-stroke.ql-fill{fill:#06c}.ql-snow.ql-toolbar button:hover .ql-stroke,.ql-snow .ql-toolbar button:hover .ql-stroke,.ql-snow.ql-toolbar button:focus .ql-stroke,.ql-snow .ql-toolbar button:focus .ql-stroke,.ql-snow.ql-toolbar button.ql-active .ql-stroke,.ql-snow .ql-toolbar button.ql-active .ql-stroke,.ql-snow.ql-toolbar .ql-picker-label:hover .ql-stroke,.ql-snow .ql-toolbar .ql-picker-label:hover .ql-stroke,.ql-snow.ql-toolbar .ql-picker-label.ql-active .ql-stroke,.ql-snow .ql-toolbar .ql-picker-label.ql-active .ql-stroke,.ql-snow.ql-toolbar .ql-picker-item:hover .ql-stroke,.ql-snow .ql-toolbar .ql-picker-item:hover .ql-stroke,.ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-stroke,.ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-stroke,.ql-snow.ql-toolbar button:hover .ql-stroke-miter,.ql-snow .ql-toolbar button:hover .ql-stroke-miter,.ql-snow.ql-toolbar button:focus .ql-stroke-miter,.ql-snow .ql-toolbar button:focus .ql-stroke-miter,.ql-snow.ql-toolbar button.ql-active .ql-stroke-miter,.ql-snow .ql-toolbar button.ql-active .ql-stroke-miter,.ql-snow.ql-toolbar .ql-picker-label:hover .ql-stroke-miter,.ql-snow .ql-toolbar .ql-picker-label:hover .ql-stroke-miter,.ql-snow.ql-toolbar .ql-picker-label.ql-active .ql-stroke-miter,.ql-snow .ql-toolbar .ql-picker-label.ql-active .ql-stroke-miter,.ql-snow.ql-toolbar .ql-picker-item:hover .ql-stroke-miter,.ql-snow .ql-toolbar .ql-picker-item:hover .ql-stroke-miter,.ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-stroke-miter,.ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-stroke-miter{stroke:#06c}@media (pointer:coarse){.ql-snow.ql-toolbar button:hover:not(.ql-active),.ql-snow .ql-toolbar button:hover:not(.ql-active){color:#444}.ql-snow.ql-toolbar button:hover:not(.ql-active) .ql-fill,.ql-snow .ql-toolbar button:hover:not(.ql-active) .ql-fill,.ql-snow.ql-toolbar button:hover:not(.ql-active) .ql-stroke.ql-fill,.ql-snow .ql-toolbar button:hover:not(.ql-active) .ql-stroke.ql-fill{fill:#444}.ql-snow.ql-toolbar button:hover:not(.ql-active) .ql-stroke,.ql-snow .ql-toolbar button:hover:not(.ql-active) .ql-stroke,.ql-snow.ql-toolbar button:hover:not(.ql-active) .ql-stroke-miter,.ql-snow .ql-toolbar button:hover:not(.ql-active) .ql-stroke-miter{stroke:#444}}.ql-snow,.ql-snow *{box-sizing:border-box}.ql-snow .ql-hidden{display:none}.ql-snow .ql-out-bottom,.ql-snow .ql-out-top{visibility:hidden}.ql-snow .ql-tooltip{position:absolute;transform:translateY(10px)}.ql-snow .ql-tooltip a{cursor:pointer;text-decoration:none}.ql-snow .ql-tooltip.ql-flip{transform:translateY(-10px)}.ql-snow .ql-formats{display:inline-block;vertical-align:middle}.ql-snow .ql-formats:after{clear:both;content:"";display:table}.ql-snow .ql-stroke{fill:none;stroke:#444;stroke-linecap:round;stroke-linejoin:round;stroke-width:2}.ql-snow .ql-stroke-miter{fill:none;stroke:#444;stroke-miterlimit:10;stroke-width:2}.ql-snow .ql-fill,.ql-snow .ql-stroke.ql-fill{fill:#444}.ql-snow .ql-empty{fill:none}.ql-snow .ql-even{fill-rule:evenodd}.ql-snow .ql-thin,.ql-snow .ql-stroke.ql-thin{stroke-width:1}.ql-snow .ql-transparent{opacity:.4}.ql-snow .ql-direction svg:last-child{display:none}.ql-snow .ql-direction.ql-active svg:last-child{display:inline}.ql-snow .ql-direction.ql-active svg:first-child{display:none}.ql-snow .ql-editor h1{font-size:2em}.ql-snow .ql-editor h2{font-size:1.5em}.ql-snow .ql-editor h3{font-size:1.17em}.ql-snow .ql-editor h4{font-size:1em}.ql-snow .ql-editor h5{font-size:.83em}.ql-snow .ql-editor h6{font-size:.67em}.ql-snow .ql-editor a{text-decoration:underline}.ql-snow .ql-editor blockquote{border-left:4px solid #ccc;margin-bottom:5px;margin-top:5px;padding-left:16px}.ql-snow .ql-editor code,.ql-snow .ql-editor .ql-code-block-container{background-color:#f0f0f0;border-radius:3px}.ql-snow .ql-editor .ql-code-block-container{margin-bottom:5px;margin-top:5px;padding:5px 10px}.ql-snow .ql-editor code{font-size:85%;padding:2px 4px}.ql-snow .ql-editor .ql-code-block-container{background-color:#23241f;color:#f8f8f2;overflow:visible}.ql-snow .ql-editor img{max-width:100%}.ql-snow .ql-picker{color:#444;display:inline-block;float:left;font-size:14px;font-weight:500;height:24px;position:relative;vertical-align:middle}.ql-snow .ql-picker-label{cursor:pointer;display:inline-block;height:100%;padding-left:8px;padding-right:2px;position:relative;width:100%}.ql-snow .ql-picker-label:before{display:inline-block;line-height:22px}.ql-snow .ql-picker-options{background-color:#fff;display:none;min-width:100%;padding:4px 8px;position:absolute;white-space:nowrap}.ql-snow .ql-picker-options .ql-picker-item{cursor:pointer;display:block;padding-bottom:5px;padding-top:5px}.ql-snow .ql-picker.ql-expanded .ql-picker-label{color:#ccc;z-index:2}.ql-snow .ql-picker.ql-expanded .ql-picker-label .ql-fill{fill:#ccc}.ql-snow .ql-picker.ql-expanded .ql-picker-label .ql-stroke{stroke:#ccc}.ql-snow .ql-picker.ql-expanded .ql-picker-options{display:block;margin-top:-1px;top:100%;z-index:1}.ql-snow .ql-color-picker,.ql-snow .ql-icon-picker{width:28px}.ql-snow .ql-color-picker .ql-picker-label,.ql-snow .ql-icon-picker .ql-picker-label{padding:2px 4px}.ql-snow .ql-color-picker .ql-picker-label svg,.ql-snow .ql-icon-picker .ql-picker-label svg{right:4px}.ql-snow .ql-icon-picker .ql-picker-options{padding:4px 0}.ql-snow .ql-icon-picker .ql-picker-item{height:24px;width:24px;padding:2px 4px}.ql-snow .ql-color-picker .ql-picker-options{padding:3px 5px;width:152px}.ql-snow .ql-color-picker .ql-picker-item{border:1px solid transparent;float:left;height:16px;margin:2px;padding:0;width:16px}.ql-snow .ql-picker:not(.ql-color-picker):not(.ql-icon-picker) svg{position:absolute;margin-top:-9px;right:0;top:50%;width:18px}.ql-snow .ql-picker.ql-header .ql-picker-label[data-label]:not([data-label=""]):before,.ql-snow .ql-picker.ql-font .ql-picker-label[data-label]:not([data-label=""]):before,.ql-snow .ql-picker.ql-size .ql-picker-label[data-label]:not([data-label=""]):before,.ql-snow .ql-picker.ql-header .ql-picker-item[data-label]:not([data-label=""]):before,.ql-snow .ql-picker.ql-font .ql-picker-item[data-label]:not([data-label=""]):before,.ql-snow .ql-picker.ql-size .ql-picker-item[data-label]:not([data-label=""]):before{content:attr(data-label)}.ql-snow .ql-picker.ql-header{width:98px}.ql-snow .ql-picker.ql-header .ql-picker-label:before,.ql-snow .ql-picker.ql-header .ql-picker-item:before{content:"Normal"}.ql-snow .ql-picker.ql-header .ql-picker-label[data-value="1"]:before,.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="1"]:before{content:"Heading 1"}.ql-snow .ql-picker.ql-header .ql-picker-label[data-value="2"]:before,.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="2"]:before{content:"Heading 2"}.ql-snow .ql-picker.ql-header .ql-picker-label[data-value="3"]:before,.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="3"]:before{content:"Heading 3"}.ql-snow .ql-picker.ql-header .ql-picker-label[data-value="4"]:before,.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="4"]:before{content:"Heading 4"}.ql-snow .ql-picker.ql-header .ql-picker-label[data-value="5"]:before,.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="5"]:before{content:"Heading 5"}.ql-snow .ql-picker.ql-header .ql-picker-label[data-value="6"]:before,.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="6"]:before{content:"Heading 6"}.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="1"]:before{font-size:2em}.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="2"]:before{font-size:1.5em}.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="3"]:before{font-size:1.17em}.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="4"]:before{font-size:1em}.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="5"]:before{font-size:.83em}.ql-snow .ql-picker.ql-header .ql-picker-item[data-value="6"]:before{font-size:.67em}.ql-snow .ql-picker.ql-font{width:108px}.ql-snow .ql-picker.ql-font .ql-picker-label:before,.ql-snow .ql-picker.ql-font .ql-picker-item:before{content:"Sans Serif"}.ql-snow .ql-picker.ql-font .ql-picker-label[data-value=serif]:before,.ql-snow .ql-picker.ql-font .ql-picker-item[data-value=serif]:before{content:"Serif"}.ql-snow .ql-picker.ql-font .ql-picker-label[data-value=monospace]:before,.ql-snow .ql-picker.ql-font .ql-picker-item[data-value=monospace]:before{content:"Monospace"}.ql-snow .ql-picker.ql-font .ql-picker-item[data-value=serif]:before{font-family:Georgia,Times New Roman,serif}.ql-snow .ql-picker.ql-font .ql-picker-item[data-value=monospace]:before{font-family:Monaco,Courier New,monospace}.ql-snow .ql-picker.ql-size{width:98px}.ql-snow .ql-picker.ql-size .ql-picker-label:before,.ql-snow .ql-picker.ql-size .ql-picker-item:before{content:"Normal"}.ql-snow .ql-picker.ql-size .ql-picker-label[data-value=small]:before,.ql-snow .ql-picker.ql-size .ql-picker-item[data-value=small]:before{content:"Small"}.ql-snow .ql-picker.ql-size .ql-picker-label[data-value=large]:before,.ql-snow .ql-picker.ql-size .ql-picker-item[data-value=large]:before{content:"Large"}.ql-snow .ql-picker.ql-size .ql-picker-label[data-value=huge]:before,.ql-snow .ql-picker.ql-size .ql-picker-item[data-value=huge]:before{content:"Huge"}.ql-snow .ql-picker.ql-size .ql-picker-item[data-value=small]:before{font-size:10px}.ql-snow .ql-picker.ql-size .ql-picker-item[data-value=large]:before{font-size:18px}.ql-snow .ql-picker.ql-size .ql-picker-item[data-value=huge]:before{font-size:32px}.ql-snow .ql-color-picker.ql-background .ql-picker-item{background-color:#fff}.ql-snow .ql-color-picker.ql-color .ql-picker-item{background-color:#000}.ql-code-block-container{position:relative}.ql-code-block-container .ql-ui{right:5px;top:5px}.ql-toolbar.ql-snow{border:1px solid #ccc;box-sizing:border-box;font-family:Helvetica Neue,Helvetica,Arial,sans-serif;padding:8px}.ql-toolbar.ql-snow .ql-formats{margin-right:15px}.ql-toolbar.ql-snow .ql-picker-label{border:1px solid transparent}.ql-toolbar.ql-snow .ql-picker-options{border:1px solid transparent;box-shadow:#0003 0 2px 8px}.ql-toolbar.ql-snow .ql-picker.ql-expanded .ql-picker-label,.ql-toolbar.ql-snow .ql-picker.ql-expanded .ql-picker-options{border-color:#ccc}.ql-toolbar.ql-snow .ql-color-picker .ql-picker-item.ql-selected,.ql-toolbar.ql-snow .ql-color-picker .ql-picker-item:hover{border-color:#000}.ql-toolbar.ql-snow+.ql-container.ql-snow{border-top:0}.ql-snow .ql-tooltip{background-color:#fff;border:1px solid #ccc;box-shadow:0 0 5px #ddd;color:#444;padding:5px 12px;white-space:nowrap}.ql-snow .ql-tooltip:before{content:"Visit URL:";line-height:26px;margin-right:8px}.ql-snow .ql-tooltip input[type=text]{display:none;border:1px solid #ccc;font-size:13px;height:26px;margin:0;padding:3px 5px;width:170px}.ql-snow .ql-tooltip a.ql-preview{display:inline-block;max-width:200px;overflow-x:hidden;text-overflow:ellipsis;vertical-align:top}.ql-snow .ql-tooltip a.ql-action:after{border-right:1px solid #ccc;content:"Edit";margin-left:16px;padding-right:8px}.ql-snow .ql-tooltip a.ql-remove:before{content:"Remove";margin-left:8px}.ql-snow .ql-tooltip a{line-height:26px}.ql-snow .ql-tooltip.ql-editing a.ql-preview,.ql-snow .ql-tooltip.ql-editing a.ql-remove{display:none}.ql-snow .ql-tooltip.ql-editing input[type=text]{display:inline-block}.ql-snow .ql-tooltip.ql-editing a.ql-action:after{border-right:0;content:"Save";padding-right:0}.ql-snow .ql-tooltip[data-mode=link]:before{content:"Enter link:"}.ql-snow .ql-tooltip[data-mode=formula]:before{content:"Enter formula:"}.ql-snow .ql-tooltip[data-mode=video]:before{content:"Enter video:"}.ql-snow a{color:#06c}.ql-container.ql-snow{border:1px solid #ccc}@font-face{font-family:Inter;font-style:normal;font-weight:300;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2JL7SUc.woff2) format("woff2");unicode-range:U+0460-052F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-weight:300;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa0ZL7SUc.woff2) format("woff2");unicode-range:U+0301,U+0400-045F,U+0490-0491,U+04B0-04B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-weight:300;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2ZL7SUc.woff2) format("woff2");unicode-range:U+1F00-1FFF}@font-face{font-family:Inter;font-style:normal;font-weight:300;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1pL7SUc.woff2) format("woff2");unicode-range:U+0370-0377,U+037A-037F,U+0384-038A,U+038C,U+038E-03A1,U+03A3-03FF}@font-face{font-family:Inter;font-style:normal;font-weight:300;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2pL7SUc.woff2) format("woff2");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-weight:300;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa25L7SUc.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-weight:300;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1ZL7.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-weight:400;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2JL7SUc.woff2) format("woff2");unicode-range:U+0460-052F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-weight:400;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa0ZL7SUc.woff2) format("woff2");unicode-range:U+0301,U+0400-045F,U+0490-0491,U+04B0-04B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-weight:400;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2ZL7SUc.woff2) format("woff2");unicode-range:U+1F00-1FFF}@font-face{font-family:Inter;font-style:normal;font-weight:400;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1pL7SUc.woff2) format("woff2");unicode-range:U+0370-0377,U+037A-037F,U+0384-038A,U+038C,U+038E-03A1,U+03A3-03FF}@font-face{font-family:Inter;font-style:normal;font-weight:400;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2pL7SUc.woff2) format("woff2");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-weight:400;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa25L7SUc.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-weight:400;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1ZL7.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-weight:500;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2JL7SUc.woff2) format("woff2");unicode-range:U+0460-052F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-weight:500;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa0ZL7SUc.woff2) format("woff2");unicode-range:U+0301,U+0400-045F,U+0490-0491,U+04B0-04B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-weight:500;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2ZL7SUc.woff2) format("woff2");unicode-range:U+1F00-1FFF}@font-face{font-family:Inter;font-style:normal;font-weight:500;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1pL7SUc.woff2) format("woff2");unicode-range:U+0370-0377,U+037A-037F,U+0384-038A,U+038C,U+038E-03A1,U+03A3-03FF}@font-face{font-family:Inter;font-style:normal;font-weight:500;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2pL7SUc.woff2) format("woff2");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-weight:500;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa25L7SUc.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-weight:500;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1ZL7.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-weight:600;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2JL7SUc.woff2) format("woff2");unicode-range:U+0460-052F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-weight:600;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa0ZL7SUc.woff2) format("woff2");unicode-range:U+0301,U+0400-045F,U+0490-0491,U+04B0-04B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-weight:600;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2ZL7SUc.woff2) format("woff2");unicode-range:U+1F00-1FFF}@font-face{font-family:Inter;font-style:normal;font-weight:600;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1pL7SUc.woff2) format("woff2");unicode-range:U+0370-0377,U+037A-037F,U+0384-038A,U+038C,U+038E-03A1,U+03A3-03FF}@font-face{font-family:Inter;font-style:normal;font-weight:600;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2pL7SUc.woff2) format("woff2");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-weight:600;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa25L7SUc.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-weight:600;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1ZL7.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-weight:700;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2JL7SUc.woff2) format("woff2");unicode-range:U+0460-052F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-weight:700;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa0ZL7SUc.woff2) format("woff2");unicode-range:U+0301,U+0400-045F,U+0490-0491,U+04B0-04B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-weight:700;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2ZL7SUc.woff2) format("woff2");unicode-range:U+1F00-1FFF}@font-face{font-family:Inter;font-style:normal;font-weight:700;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1pL7SUc.woff2) format("woff2");unicode-range:U+0370-0377,U+037A-037F,U+0384-038A,U+038C,U+038E-03A1,U+03A3-03FF}@font-face{font-family:Inter;font-style:normal;font-weight:700;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa2pL7SUc.woff2) format("woff2");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-weight:700;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa25L7SUc.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C4,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-weight:700;font-display:swap;src:url(https://fonts.gstatic.com/s/inter/v20/UcC73FwrK3iLTeHuS_nVMrMxCp50SjIa1ZL7.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}.portal-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:3rem}.header-welcome h1{font-size:2rem;color:#111827;margin-bottom:.5rem}.user-name{color:#00a8e8}.header-welcome p{color:#6b7280}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:1.5rem;margin-bottom:3rem}.stat-card{background:#fff;padding:1.5rem;border-radius:12px;box-shadow:0 4px 6px -1px #0000000d;display:flex;align-items:center;gap:1.5rem}.stat-icon{width:60px;height:60px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.8rem}.open-icon{background-color:#e0f2fe;color:#0284c7}.resolved-icon{background-color:#dcfce7;color:#16a34a}.total-icon{background-color:#f3f4f6;color:#4b5563}.stat-details h3{font-size:.9rem;color:#6b7280;margin-bottom:.25rem;text-transform:uppercase;letter-spacing:.5px}.stat-number{font-size:2rem;font-weight:700;color:#111827}.recent-tickets-section{background:#fff;border-radius:12px;box-shadow:0 4px 6px -1px #0000000d;padding:2rem}.section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.5rem}.section-header h2{font-size:1.25rem;color:#111827;font-weight:600}.table-container{overflow-x:auto}.tickets-table{width:100%;border-collapse:collapse;text-align:left}.tickets-table th{background-color:#f9fafb;color:#6b7280;font-size:.85rem;text-transform:uppercase;padding:12px 16px;font-weight:600;border-bottom:1px solid #E5E7EB}.tickets-table td{padding:16px;border-bottom:1px solid #E5E7EB;color:#374151;font-size:.95rem}.track-id{font-family:monospace;font-weight:600;color:#4b5563}.subject{font-weight:500;color:#111827}.status-badge{display:inline-block;padding:4px 10px;border-radius:999px;font-size:.75rem;font-weight:600;text-transform:uppercase}.status-badge.blue{background-color:#e0f2fe;color:#0284c7}.status-badge.orange{background-color:#ffedd5;color:#c2410c}.status-badge.green{background-color:#dcfce7;color:#16a34a}.status-badge.purple{background-color:#f3e8ff;color:#7e22ce}.btn-sm{background:#f3f4f6;border:1px solid #D1D5DB;padding:6px 12px;border-radius:4px;font-size:.85rem;font-weight:500;color:#374151;cursor:pointer;transition:all .2s}.btn-sm:hover{background:#e5e7eb;color:#111827}.loading-state,.error-state,.empty-state{padding:3rem;text-align:center;color:#6b7280}.error-state{color:#ef4444}.btn-text{background:transparent;border:none;color:#00a8e8;font-weight:600;cursor:pointer}.loading-state{display:flex;flex-direction:column;align-items:center;justify-content:center;height:300px;color:#6b7280}.spinner{border:4px solid #e5e7eb;border-top:4px solid #4f46e5;border-radius:50%;width:40px;height:40px;animation:spin 1s linear infinite;margin-bottom:15px}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.top-toolbar{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:20px}.filters{display:flex;gap:15px}.filter-group{display:flex;flex-direction:column}.filter-group label{font-size:12px;font-weight:600;color:#4b5563;margin-bottom:5px}.form-control-sm{padding:8px 12px;border:1px solid #d1d5db;border-radius:6px;font-size:14px;background-color:#fff;outline:none}.toolbar-actions{display:flex;align-items:center;gap:15px}.badge{padding:5px 10px;border-radius:20px;font-size:12px;font-weight:600}.badge-green{background-color:#dcfce7;color:#166534}.badge-blue{background-color:#e0e7ff;color:#3730a3}.badge-dot{background-color:#f3f4f6;color:#4b5563;padding:4px 8px;border-radius:12px;font-size:11px;font-weight:600;white-space:nowrap;display:inline-flex;align-items:center;gap:4px}.btn-primary{background-color:#5b21b6;color:#fff;border:none;padding:10px 16px;border-radius:6px;font-weight:500;cursor:pointer;transition:background-color .2s}.btn-primary:hover{background-color:#4c1d95}.btn-outline{background-color:#fff;color:#4b5563;border:1px solid #d1d5db;padding:10px 16px;border-radius:6px;font-weight:500;cursor:pointer;transition:all .2s}.btn-outline:hover{background-color:#f9fafb}.btn-outline-danger{color:#ef4444;border:1px solid #ef4444;background:#fff;padding:6px 12px;border-radius:4px;cursor:pointer}.btn-tab{padding:8px 16px;border-radius:6px;border:none;background-color:#fff;color:#4b5563;cursor:pointer;font-weight:500;transition:all .2s}.btn-tab.active{background-color:#5b21b6;color:#fff}.legacy-table-container{background-color:#fff;border-radius:8px;box-shadow:0 1px 3px #0000001a;overflow:hidden}.search-bar{padding:15px 20px;border-bottom:1px solid #f3f4f6;display:flex;align-items:center}.search-bar input{border:1px solid #e5e7eb;padding:8px 12px;border-radius:6px;font-size:14px;width:300px;margin-left:10px;outline:none}.legacy-table{width:100%;border-collapse:collapse}.legacy-table th{background-color:#f9fafb;color:#6b7280;font-size:11px;font-weight:600;text-transform:uppercase;padding:12px 20px;text-align:left;letter-spacing:.05em}.legacy-table td{padding:15px 20px;border-bottom:1px solid #f3f4f6;font-size:13px;color:#374151;vertical-align:middle}.status-badge{padding:4px 8px;border-radius:12px;font-size:11px;font-weight:600;white-space:nowrap;display:inline-flex;align-items:center;gap:4px}.status-badge.green{background-color:#dcfce7;color:#166534}.status-badge.gray{background-color:#f3f4f6;color:#4b5563}.truncate{max-width:150px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.action-icons{display:flex;gap:8px}.btn-icon{background-color:#fff;border:1px solid #e5e7eb;border-radius:4px;padding:6px;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#4b5563;transition:all .2s}.btn-icon:hover{background-color:#f9fafb;border-color:#d1d5db}.btn-icon.cap-btn{padding:6px 12px;font-weight:500}.text-red{color:#ef4444}.modal-overlay{position:fixed;inset:0;background-color:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000}.modal-content{background-color:#fff;padding:30px;border-radius:12px;width:100%;max-width:600px;box-shadow:0 20px 25px -5px #0000001a}.modal-content h2{margin-top:0;margin-bottom:20px;font-size:20px;color:#111827}.form-group{margin-bottom:20px}.form-group label{display:block;font-weight:600;margin-bottom:8px;color:#374151;font-size:14px}.form-control{width:100%;padding:10px 12px;border:1px solid #d1d5db;border-radius:6px;font-size:14px;outline:none;transition:border-color .2s;box-sizing:border-box}.form-control:focus{border-color:#4f46e5}.form-grid{display:grid;gap:15px}.form-actions{display:flex;gap:10px;justify-content:flex-end}.alert{padding:12px 20px;border-radius:6px;margin-bottom:20px;font-size:14px}.alert-info{background-color:#eff6ff;color:#1d4ed8;border:1px solid #bfdbfe}.dashboard-panel{display:flex;flex-direction:column;gap:20px}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px}.stat-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px;display:flex;align-items:center;gap:15px;box-shadow:0 1px 3px #0000000d}.stat-icon{width:48px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:24px}.stat-icon.bg-blue{background:#e0f2fe;color:#0284c7}.stat-icon.bg-green{background:#dcfce7;color:#16a34a}.stat-icon.bg-red{background:#fee2e2;color:#dc2626}.stat-icon.bg-orange{background:#ffedd5;color:#ea580c}.stat-details h3{font-size:13px;color:#6b7280;margin-bottom:5px;font-weight:500}.stat-details .stat-number{font-size:24px;font-weight:700;color:#111827}.stat-details .text-green{color:#16a34a}.stat-details .text-red{color:#dc2626}.stat-details .text-orange{color:#ea580c}.charts-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:20px}.chart-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px;box-shadow:0 1px 3px #0000000d}.chart-card h3{font-size:15px;color:#111827;margin-bottom:20px;font-weight:600}.chart-container{position:relative;height:250px;width:100%}.recent-feeds-grid{display:grid;grid-template-columns:1fr;gap:20px}.feed-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px;box-shadow:0 1px 3px #0000000d}.feed-card h3{font-size:15px;color:#111827;margin-bottom:20px;font-weight:600}.feed-list{list-style:none;padding:0;margin:0}.feed-list li{display:flex;align-items:center;gap:15px;padding:12px 0;border-bottom:1px solid #f3f4f6}.feed-list li:last-child{border-bottom:none}.feed-status{width:10px;height:10px;border-radius:50%}.feed-status.bg-green{background-color:#16a34a}.feed-status.bg-red{background-color:#ef4444}.feed-content strong{display:block;font-size:14px;color:#111827}.feed-content p{margin:0;font-size:13px;color:#6b7280}.admin-table-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px;box-shadow:0 1px 3px #0000000d}.admin-table-card h3{font-size:16px;color:#111827;font-weight:600;margin-bottom:5px}.progress-bar-container{display:flex;align-items:center;gap:10px;width:100%}.progress-bar{height:8px;border-radius:4px;background-color:#6366f1}.progress-bar.bg-success{background-color:#22c55e}.progress-bar.bg-primary{background-color:#8b5cf6}.progress-text{font-size:12px;font-weight:600;color:#374151;min-width:30px}.ticket-detail-view{background:#fff;border-radius:12px;padding:20px;box-shadow:0 1px 3px #0000000d}.ticket-header-card{padding-bottom:15px;border-bottom:1px solid #e5e7eb}.ticket-meta{display:flex;gap:10px;flex-wrap:wrap;margin-top:10px}.message-card{border:1px solid #e5e7eb;border-radius:8px;padding:15px;background:#f9fafb}.message-card.staff-msg{background:#f0fdf4;border-color:#bbf7d0;margin-left:20px}.message-card.client-msg{margin-right:20px}.msg-header{display:flex;justify-content:space-between;margin-bottom:10px;color:#374151}.msg-body{font-size:14px;color:#4b5563;line-height:1.5}.badge.bg-light{background-color:#f3f4f6;color:#374151}.d-flex{display:flex}.mobile-header{display:none}.hamburger-btn{background:transparent;border:none;font-size:28px;color:#111827;cursor:pointer;padding:5px}.mobile-overlay{display:none}@media (max-width: 768px){.dashboard-layout{flex-direction:column}.sidebar{position:fixed;top:0;left:-260px;height:100vh;z-index:1000;transition:left .3s ease}.sidebar.open{left:0;box-shadow:4px 0 15px #00000080}.mobile-overlay{display:block;position:fixed;inset:0;background:#00000080;z-index:999}.main-content{padding:15px;width:100%;margin-left:0}.mobile-header{display:flex;justify-content:flex-start;margin-bottom:15px}.top-toolbar{flex-direction:column;align-items:flex-start;gap:15px}.filters{flex-wrap:wrap;width:100%}.filter-group,.filter-group select,.filter-group input{width:100%}.toolbar-actions{width:100%;flex-wrap:wrap}.toolbar-actions button{width:100%}.legacy-table-container,.table-responsive{overflow-x:auto;width:100%}}@media print{@page{size:landscape;margin:1cm}body *{visibility:hidden}#printable-report,#printable-report *{visibility:visible}#printable-report{display:block!important;position:absolute;left:0;top:0;width:100%;margin:0;padding:20px;background:#fff}.modal-overlay{position:absolute!important;height:auto!important;align-items:flex-start!important}html,body{height:auto!important;overflow:visible!important}.no-print{display:none!important}.legacy-table{border-collapse:collapse;width:100%}.legacy-table th,.legacy-table td{border:1px solid #ddd;padding:8px;text-align:left}.print-only-header{display:block!important;margin-bottom:20px}.table-responsive{max-height:none!important;overflow:visible!important}}.comment-cell{max-width:400px;word-wrap:break-word;white-space:normal}.comment-cell span{font-size:13px;display:block}:root{--primary-blue: #0A2645;--secondary-blue: #14406B;--accent-cyan: #00A8E8;--accent-cyan-hover: #008CC2;--bg-light: #F4F7F6;--bg-white: #FFFFFF;--text-dark: #1F2937;--text-muted: #6B7280;--text-light: #F9FAFB;--border-radius-sm: 6px;--border-radius-md: 12px;--border-radius-lg: 20px;--shadow-sm: 0 2px 4px rgba(0,0,0,.05);--shadow-md: 0 10px 15px -3px rgba(0,0,0,.08), 0 4px 6px -2px rgba(0,0,0,.04);--shadow-lg: 0 20px 25px -5px rgba(0,0,0,.1), 0 10px 10px -5px rgba(0,0,0,.04);--glass-bg: rgba(255, 255, 255, .85);--glass-border: rgba(255, 255, 255, .3)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,sans-serif;background-color:var(--bg-light);color:var(--text-dark);line-height:1.5;-webkit-font-smoothing:antialiased}.btn-primary{background-color:var(--accent-cyan);color:var(--bg-white);padding:10px 24px;border-radius:var(--border-radius-sm);border:none;font-weight:600;font-size:.95rem;cursor:pointer;transition:all .3s ease;box-shadow:0 4px 6px #00a8e833}.btn-primary:hover{background-color:var(--accent-cyan-hover);transform:translateY(-2px);box-shadow:0 6px 12px #00a8e84d}.glass-card{background:var(--glass-bg);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--border-radius-md);box-shadow:var(--shadow-lg)}.corporate-gradient{background:linear-gradient(135deg,var(--primary-blue) 0%,var(--secondary-blue) 100%)}@media (max-width: 768px){.portal-layout{flex-direction:column!important}.portal-sidebar{width:100%!important;position:relative!important;height:auto!important;min-height:auto!important;box-shadow:0 4px 10px #0000001a!important;z-index:10}.portal-sidebar .sidebar-header{padding:1rem!important;flex-direction:row!important;justify-content:center!important;gap:1rem!important}.portal-sidebar .sidebar-logo{height:40px!important;margin-bottom:0!important}.portal-sidebar .sidebar-nav{display:flex!important;flex-direction:row!important;padding:0 1rem!important;overflow-x:auto!important;white-space:nowrap!important;justify-content:flex-start!important;-ms-overflow-style:none!important;scrollbar-width:none!important}.portal-sidebar .sidebar-nav::-webkit-scrollbar{display:none!important}.portal-sidebar .sidebar-nav a{padding:1rem!important;flex-shrink:0!important;border-left:none!important;border-bottom:4px solid transparent!important;justify-content:center!important}.portal-sidebar .sidebar-nav a.active{border-bottom:4px solid var(--accent-cyan)!important;background-color:#ffffff0d!important}.portal-sidebar .sidebar-nav a:hover{border-left:none!important;border-bottom:4px solid var(--accent-cyan-hover)!important;background-color:#ffffff0d!important}.portal-main{margin-left:0!important;width:100%!important;padding:1.5rem 1rem!important}.portal-header{flex-direction:column!important;align-items:flex-start!important;gap:1rem!important;margin-bottom:1.5rem!important}.header-actions{width:100%!important}.header-actions button,.header-actions a{width:100%!important;text-align:center!important}.stats-grid{grid-template-columns:1fr!important;gap:1rem!important}.stat-card{padding:1rem!important}.section-header{flex-direction:row!important;align-items:center!important;justify-content:space-between!important}.recent-tickets-section{padding:1rem!important}}